WOOCOMMERCE MAINTENANCE
WooCommerce Maintenance and Support
Commerce Care keeps your store's plugins current without putting the checkout your sales depend on at risk.
What is WooCommerce maintenance?
WooCommerce maintenance is the regular care an online store needs on top of normal WordPress upkeep: WooCommerce, payment and shipping plugins updated and tested, the checkout watched so problems surface fast, and the store kept quick. At WP Resolve it is Commerce Care, $199 a month, month to month.
What Commerce Care covers
Tested on staging
WooCommerce, payment and shipping plugins are updated on a staging copy of your store first, so an update that would break the checkout never reaches your customers.
Checkout monitored
We watch the checkout and order flow so a failed payment or a broken cart surfaces fast.
Weekly speed check
Load times and store performance reviewed every week.
Four-hour response
Store issues get a reply within four hours during business hours.
Three hours of store help
Product, category and settings changes, inside the 3 hours of edits and fixes each month.
Everything in Business Care
Daily off-site backups, malware scanning and cleanup, uptime monitoring and a monthly report.
Why does a WooCommerce store need its own maintenance plan?
A store has more moving parts than a brochure site: WooCommerce itself, its extensions, a payment gateway, shipping and tax settings, and a checkout that has to work every time. An update that is harmless on a blog can stop orders on a store.
Commerce Care tests those updates on a staging copy before they go live and keeps an eye on the checkout afterwards, so problems are found by us rather than by your customers.
QUESTIONS
Questions about WooCommerce maintenance
How much does WooCommerce maintenance cost?
Commerce Care is $199 a month, month to month, with two months free if you pay annually. Several stores or a large catalogue? Priority Care is quoted from $499.
Do you test updates before they go live?
Yes. WooCommerce, payment and shipping plugins are updated on a staging copy of your store first.
What happens if my checkout stops working?
We monitor the checkout and order flow, and store issues get a reply within four hours during business hours.
Can you help with products and store settings?
Yes. Commerce Care includes 3 hours of edits and fixes each month for product, category and settings changes.
Is my store backed up?
Yes. Every plan includes daily off-site backups, kept for 30 days.
Do you work with stores we did not build?
Yes. Care starts with a full backup, monitoring and a first update pass on the store you already have.
Keep your checkout working
Start Commerce Care, or ask for a free health check of your store first.